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Victoria Symons's avatar
Victoria Symons
Brass Contributor
Aug 25, 2023

Viva connections in teams hubsite - not displaying in chrome

Hi. I am using Viva connections to display my SharePoint Hubsite in Teams. This works fine in Desktop Teams - and using all the browsers except Chrome. But when I log into Teams online with Chrome it...
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ganeshsanap's avatar
ganeshsanap
MVP
Aug 25, 2023

Victoria Symons I just checked the Viva connections in our SharePoint/Teams on Google chrome and it is working fine for me.


Is this issue for all users in the tenant or only for you? Try clearing browser cache and cookies (for All time) from chrome browser once and see if it works for you.

Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

  • Victoria Symons's avatar
    Victoria Symons
    Brass Contributor
    Aug 25, 2023
    Thanks for your help.
    I tried with another account and had the same result. To be honest this has been happening for ages on all my tenancies - I've been telling people to avoid Chrome. So I'm curious why it isn't working for us.
    I have cleared the cache. I log in using in private browsing. And I'm not getting this issue with edge, ff, opera or brave.
    • Victoria Symons's avatar
      Victoria Symons
      Brass Contributor
      Aug 25, 2023

      ganeshsanap

      Ok tested some more and it only happens when I use incognito in chrome, which is good to know. I'm in and out of tenancies, so I always use private browsing. I can access the hub in private in all the other browsers. Do you have any idea why Chrome is problematic? Thank you again!

      • ganeshsanap's avatar
        ganeshsanap
        MVP
        Aug 25, 2023

        Victoria Symons I am not exactly sure what is the issue with the Google chrome. But, I have seen such issues while using Microsoft Teams in chrome incognito windows - different issues like asking for login again and again or teams web site loading for hours and not showing anything, etc.

         

        So, I prefer using different chrome profiles for different M365 tenants. You can consider using the chrome profiles for such scenarios, it has multiple benefits while using different tenants on same computer. Check: Use Chrome with multiple profiles 

         

        Note: Multiple profiles feature is also available in Microsoft edge: Sign in and create multiple profiles in Microsoft Edge 

        Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

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