Forum Discussion
SharePoint Sync Issues
The Issue:
Recently our team has experienced issues with only one of our many lists. Our Team (modern) Calendar that is made from a modern list. When we attempt to open an item on the list, it opens up the form as blank. We noticed that when this happens, if we create a new item, it never syncs to the list/calendar. Eventually it will give us a prompt from the view drop down that says "Items with sync issues". I've attached a screenshot of the calendar where I had previously added a test event to the 28th.
The workaround:
Only when we clear our cookies will this error go away. But shortly after (within an hour) it will give us blank forms again and our entries won't sync. Again we have to use incognito in Chrome or clear our cookies. Clearing cache alone doesn't fix it and none of our Chrome extensions appear to affect this problem.
The circumstances:
It's important to note that our SharePoint site uses had roughly 20 different lists but of those lists, only 5 of them have a lot of entries. Between all of our lists, my best estimation is around 4500 items. More than half of these lists have custom JSON added to them and there's well over a 1000 items with single images attached to them.
Is it possible that the sync issues are coming from data limitations? If so, how can I confirm that?
- Our company has also been experiencing synchronization issues with the one list we maintain for our training courses. We only have about 620 list items total so far and may have an attachment on about half of our items. I doubt it is a file size issue.
The issues seem to only occur on the lists we edit in sharepoint or on the web-based app (we must use to version to fill out the location fields - I think it uses Bing maps). We have other lists that employees edit using the desktop app exclusively and they never experience synch issues. These lists are still shared and worked on by multiple employees.
