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Onebentcrayon
Copper Contributor
Jan 31, 2020
Solved

Sharepoint as a document / case management system help

I am looking for some help/direction.  I am fairly new to SharePoint and I think that it will be a great benefit for my organization.  This is what I would like to do if at all possible.  I am looking to create a list of clients, a list of cases/issues in various stages.  Then I would like a place that would show the Client with all of their information and a table below with all of their cases/issues.  

 

I assume that this can be done but I am not sure exactly how.  I have searched the internet without much luck and all of the help that I can get on this is greatly appreciated.  I want to be able to build the solution with help from the community in order to further my learning of the SharePoint platform.  On another note, in the future, I would like to be able to add flows to aid in repetitive tasks. 

 

Thank you in advance for helping a newbie out. 

 

Will 

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  • ChrisWebbTech's avatar
    ChrisWebbTech
    Feb 01, 2020
    You can use it as the back end system but where you want to focus on creating is a Power App utilizing SharePoint Lists / libraries as your data sources. I learned much of what I learned from Shane Young’s YouTube channel. I’ve created full invoice processing app for AP and some other apps using that setup. Currently working on a ticketing system for our control room. Much help on the powerapps community for any issues you have as well.

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  • ChrisWebbTech's avatar
    ChrisWebbTech
    MVP
    Feb 01, 2020
    You can use it as the back end system but where you want to focus on creating is a Power App utilizing SharePoint Lists / libraries as your data sources. I learned much of what I learned from Shane Young’s YouTube channel. I’ve created full invoice processing app for AP and some other apps using that setup. Currently working on a ticketing system for our control room. Much help on the powerapps community for any issues you have as well.
    • Onebentcrayon's avatar
      Onebentcrayon
      Copper Contributor
      Feb 01, 2020

      ChrisWebbTech Thank you so much.  I will make my way over to that community and pursue that route.  Please let me know how your ticketing system works out because I may want to implement one in my universe.   

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I am looking for some help/direction.  I am fairly new to SharePoint and I think that it will be a great benefit for my organization.  This is what I would like to do if at all possible.  I am looking to create a list of clients, a list of cases/issues in various stages.  Then I would like a place that would show the Client with all of their information and a table below with all of their cases/issues.  

 

I assume that this can be done but I am not sure exactly how.  I have searched the internet without much luck and all of the help that I can get on this is greatly appreciated.  I want to be able to build the solution with help from the community in order to further my learning of the SharePoint platform.  On another note, in the future, I would like to be able to add flows to aid in repetitive tasks. 

 

Thank you in advance for helping a newbie out. 

 

Will 

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I am looking for some help/direction.  I am fairly new to SharePoint and I think that it will be a great benefit for my organization.  This is what I would like to do if at all possible.  I am looking to create a list of clients, a list of cases/issues in various stages.  Then I would like a place that would show the Client with all of their information and a table below with all of their cases/issues.  

 

I assume that this can be done but I am not sure exactly how.  I have searched the internet without much luck and all of the help that I can get on this is greatly appreciated.  I want to be able to build the solution with help from the community in order to further my learning of the SharePoint platform.  On another note, in the future, I would like to be able to add flows to aid in repetitive tasks. 

 

Thank you in advance for helping a newbie out. 

 

Will 

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me!"},"localOverride":false},"User:user:471353":{"__typename":"User","id":"user:471353","uid":471353,"login":"AshishKamotra","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-27T20:07:33.048-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:471353"},"ModerationData:moderation_data:1149283":{"__typename":"ModerationData","id":"moderation_data:1149283","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1149283":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:471353"},"id":"message:1149283","revisionNum":1,"uid":1149283,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:SharePoint_General"},"parent":{"__ref":"ForumTopicMessage:message:1144771"},"conversation":{"__ref":"Conversation:conversation:1144771"},"subject":"Re: Sharepoint as a document / case management system help","moderationData":{"__ref":"ModerationData:moderation_data:1149283"},"body":"

Onebentcrayonlet me know if you need help. Our consultant will help you step by step.

 

Regards

Ashish Kamotra

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I learned much of what I learned from Shane Young’s YouTube channel. I’ve created full invoice processing app for AP and some other apps using that setup. Currently working on a ticketing system for our control room. 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ChrisWebbTech Thank you so much.  I will make my way over to that community and pursue that route.  Please let me know how your ticketing system works out because I may want to implement one in my universe.   

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