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PaulineN1525's avatar
PaulineN1525
Copper Contributor
Jun 21, 2025

Request File copy link

Previously when I request file by copying link, I will paste it in my email.  The hyperlink is the name of the folder I copied from which is nicely display.  Then this week, it is copying the url link.  Another colleague did the exact same thing and he is getting the nicely name folder hyperlink.

 

I tested it with a copy of people and got a mixture of results.  Anyone experiencing this?  I want the hyperlink to display the name of the folder.

 

thanks in advance. 

4 Replies

  • NeToed's avatar
    NeToed
    Iron Contributor

    Check your file sharing settings and make sure that the copy link feature is set to show the folder name instead of the URL, so that when you copy the file link it shows the name of the folder instead of the actual link address.

    • PaulineN1525's avatar
      PaulineN1525
      Copper Contributor

      not sure why my comments are not showing.  

      Since another user was able to copy the file name, I'm thinking it is at the user level setting?  I look everywhere but cannot find it.  Can you show me where?

    • PaulineN1525's avatar
      PaulineN1525
      Copper Contributor

      Hi 

      Since another user copy the folder name, I'm thinking this is not at the admin level.  I looked everywhere and can not find it.  Can you show me where?

    • PaulineN1525's avatar
      PaulineN1525
      Copper Contributor

      Hi There

      I went to all the settings and can't seem to find it.  Can you tell me where I can find this?

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