Forum Discussion
PowerPoint files in document libraries open blank
Using SharePoint online. Users with Read permissions on libraries try to open PowerPoint files and they open blank. This happens when they open in the browser. I've fixed the problem in the past by g...
Kaylee GossI've never had this particular problem but I tend to avoid opening with browser due to other problems. Is there a reason that the user cannot open using the power point application?
KeepAtIt365 The default setting on the library was set to open in the browser because I had the same issue before when they would open in the application. We thought there was some kind of disconnect between SharePoint and the desktop applications, but now it's happening in the browser, too.
- could it be the browser you are using? have you tried in Chrome? things tend to work better in Chrome.