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eMoJo's avatar
eMoJo
Copper Contributor
Nov 22, 2019

People/Group Column Converts Name to a Number in SharePoint Online

This error is occurring in several site collections throughout our environment. We have a list set up with a People or Group column. The list will display the name in the first item as expected, but converts all of the subsequent item names to seemingly random numbers. When navigating to the list, the entire list of names appears correctly but as soon as the page fully loads the fields flip over to display the numbers. 

We have found that if the People or Group column is set to sort A-Z, the names will display correctly. 

 

Has anyone else encountered this behavior? Any suggested troubleshooting steps? This is a standard People or Group column in the list (not a site column) and there is no custom formatting associated with the column or the page. 

7 Replies

  • ellier2091's avatar
    ellier2091
    Copper Contributor
    Did you ever find a fix for this? I am having the exact same issue in SP 2019 on september 2021 CU.
    • bkuppens's avatar
      bkuppens
      Copper Contributor

      ellier2091 Good question... Forgot all about this. I just tested on a SP2019 with the September 2021 CU and it seems to work fine.

      • ellier2091's avatar
        ellier2091
        Copper Contributor
        As far as I can tell I'm only having the issue on one list, and only for items that existed before the CU upgrade. It also seems that the issue occurs as soon as there are items on the list from both before and after the CU upgrade. If I delete all new items, the issue goes away. If I delete all old items, the issue goes away. The new items that I create render fine, though I did encounter an anomaly where deleting 1 old item made 1 new item render names as numbers.
  • bkuppens's avatar
    bkuppens
    Copper Contributor

    It's not only a SharePoint Online issue. I have the exact same behaviour in SharePoint 2019 with the modern view.
    Names show up and when the pageload is complete, they switch to numbers. Sorting the column solves it.

  • eMoJo 

     

    People/Group field display the user/group ID the first time I enter the view. If I refresh, the name display correctly. I'm using Chrome. This is not the first time I've seen this issue. It has never been finally fixed by Microsoft.

    They are applying so many updated without testing that they kind of lost control. Just this week, this is my third bug (other than choice field started to display an empty choice with radio button, sharepoint custom forms with PowerApps that do not open in Chrome...) This is very painfull...

     

    Note: The issue does not occurs with ModifiedBy or CreatedBy. Only with new created people/group columns.

  • Techresa's avatar
    Techresa
    Brass Contributor

    eMoJo Are you using the Classic or Modern list experience? Is this is on a Classic or Modern site?

    • eMoJo's avatar
      eMoJo
      Copper Contributor

      Techresa , we are utilizing a modern list on a modern site. Thank you!

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