Forum Discussion
How to use SharePoint Team Site files on a day-to-day-basis
Hi Jason,
I agree with the replies so far. I would say sync for large set of data in particular is risky and Salvatores point around ransomeware is important.
In my experience it can really depend on how individual users work as to how they adopt SharePoint.
- Users who access Office files and PDFs but don't send many attachments - browser based access will work well. Training users to open in the desktop clients provides full Office functionality that users will be familiar with.
- Users who use non-Office applications and attach lots of files to emails will find the browser limited.
If users are coming from a background of using a mapped network drive from a file server for storage you may come across some of these pain points.
- Adobe integration - needs to be manually set up to save to SPO
- Majority of non-office applications cannot open or save directly to/from SPO
- Outlook modern attachments can confuse users
- Saving attachments or emails from Outlook to SharePoint
- Attaching multiple files from SharePoint
- OWA - you cannot attach or save files to/from SharePoint! (only Groups or OneDrive)
- Saving and inserting attachments from SharePoint Outlook for MAC
- Cannot create folders in the save view from Office
- Navigating to different site collection from the Office 'Save As' menu - only the root site collection is shown.
To tackle many of the above issues, the open with file explorer feature or mapping a network drive can help as mentioned by Zoltan. This however, is not easy to deploy on a large scale or for multiple SharePoint document libraries without third party products. Again it also leaves you open to ransomware attacks.
Hope that's useful.
David
The problem I have with Office 365 at the moment, specifically to do with my SME clients is that Most of them fall into the latter catagory.
They're all used to working with a mapped network drive, Non-Office Line of Business (LoB) applications, sending/recieving emails with attachments to third party suppliers/clients and wanting to save them into the correct place in the complex file store.
Migrating these kind of users requires a massive change in usage and a retraining cost.
Mapped network drives Out of the box help to a point but are unstable if users forget to select "keep me signed in" and even then require refresh.
Third party products do solve a lot of these issues but for SME clients additional cost on top of their new 365 Opex is just plain painful.