External Users Blocked from Downloading Files – Conditional Access Policy Stuck or Misbehaving?...

Hi there, please check the SharePoint Admin Center under Policies. For unmanaged devices, you may need to set permissions to allow full access from desktop apps, mobile apps, and the web.

After making these adjustments, I noticed that external users were able to download files I shared with them. My assumption is that if the external users are on a company-managed device, they’ll also see the download button.

Of course, providing external users with company-managed laptops isn’t practical, but this permissions change should allow them to access and download files securely without needing specific device management. 

Hope this help!!