Forum Discussion
"Error:The file is locked" when using Office Online within SharePoint Online
Also having the same problem, issue for us is people would open a document to view the information and when they closed it the file would stay locked out to them.
Have found what appears to be a work around but may not fit everyone's needs if you want multiple people to amend at once.
If you have admin rights under Library Settings>Versioning Settings there is an option 'Require Check Out' that for us was defaulted to 'No'. I changed to 'Yes' and this then forces people to check out the document which then means people have to consciously select edit the workbook.
Yes, seems to be happening for us still will_b .
No workaround for us seems to do the trick unfortunately.
Andrew Silcock We have exactly the same issue and there does not seem to be a workaround, other than waiting for 30 minutes until the lock clears. This is absolutely unacceptable from a support perspective, users are not going to live with that.
