Forum Discussion
snyderdavida
Aug 13, 2018Brass Contributor
"Error:The file is locked" when using Office Online within SharePoint Online
At a current client I am seeing this scenario play out often: 1) User clicks on an Office document in a SPO document library, and it opens in a new tab in the associated Office Online app. They m...
will_b
Apr 02, 2019Copper Contributor
Also having the same problem, issue for us is people would open a document to view the information and when they closed it the file would stay locked out to them.
Have found what appears to be a work around but may not fit everyone's needs if you want multiple people to amend at once.
If you have admin rights under Library Settings>Versioning Settings there is an option 'Require Check Out' that for us was defaulted to 'No'. I changed to 'Yes' and this then forces people to check out the document which then means people have to consciously select edit the workbook.
Andrew Silcock
Apr 02, 2019Iron Contributor
Yes, seems to be happening for us still will_b .
No workaround for us seems to do the trick unfortunately.