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RWord488's avatar
RWord488
Copper Contributor
Jan 22, 2025

Document Library Web Part Not Displaying All Files in a Folder

Suddenly within the last few days (with no changes), document library web parts throughout multiple site collections on our company Intranet are not showing all the files in folders.

I've tried going on the pages and editing the web parts to view as small, medium, large, and auto and none of them rectify the problem. Opened a ticket with MS and they always come back with no issues and we don't pay for support anymore. 

 

Anyone else experiencing this? I have no filters or rules set on the document libraries. This has happened to us before and "fixed itself". Below is an example of a document library web part that stops at P, but the folder clearly goes all the way down to W:

 

Web Part:

 Actual Folder:

 

2 Replies

  • mbrigo's avatar
    mbrigo
    Copper Contributor

    Hi RWord488

    I had the same problem in my company and solved it for the time being by synchronising the library with onedrive using the ‘synchronise’ option. This way you can see all the files even if there are many subfolders.

  • Hello,

    I do not have an answer for your occasional bug. However, would it be possible to insert a quick link to your document library folder instead?

    Allow the users to navigate to the folder directly. Within that folder, you could add "pinned" documents that get highlighted, and i personally think it looks very good. 

    Another option, maybe the highlighted content web part works more "securely"? 

    Yours sincerely,
    Aref Halmstrand

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