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RoBhatt93's avatar
RoBhatt93
Copper Contributor
Apr 15, 2020

Document Column Metadata Not Saving

Hello,

 

I've got a library of documents in a SharePoint Communications site. I added a column called "Project Type" and saved a number of project type options for that column (multi-select). However, when I select the relevant project types for a file and hit save, it shows "Saving..." then "Saved" but does not save the project type information. Instead, it just clears that field after saying it saved. I tried it multiple times and each time it shows like it is about to save those options for project type, then they go away. 

 

I attached a video of what it looks like below.

 

Any advice on this?

Rohan

Document Library
files
SharePoint Online
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18 Replies

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  • Jack Wert's avatar
    Jack Wert
    Copper Contributor
    Sep 24, 2020

    RoBhatt93 Are you seeing this on all documents in your library? I'm having the same issue, but perhaps more limited in scope. It's only affecting some office documents in my case. No issues adding metadata tags to PDFs, images, or on about 50% of the office files.

    • Sam1209's avatar
      Sam1209
      Brass Contributor
      Sep 25, 2020

      Jack Wert - This is only affecting some office documents for me. The majority of the office documents and all PDFs are updating fine, it is about 25% for me.

      • ibdresserngs's avatar
        ibdresserngs
        Copper Contributor
        Sep 25, 2020

        Sam1209 

         

        I'm getting the same error on 2 files in one document library, but its two different fields and two different file types. One is a PPT and one is a PDF. 

         

        So frustrating. 

         

        I wonder if I delete it and re-add it. Anyone tried that?

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