Forum Discussion

Manoj Mittal's avatar
Manoj Mittal
Copper Contributor
Mar 05, 2019

Digital signed pdf doesn’t show digital signature in browser, when file open using SPO Doc Lib

Issue

Digital signed pdf doesn’t show digital signature in browser, when file open using SharePoint Online Document Library

 

Replication Steps

Step 1:- When user upload the PDF file with digital signature in SharePoint Online i.e. “Communication Site” out of the box document library.

Step 2:- User double click on the filename and open into browser.

Step 3:- Provided Digital Signature area shows blank i.e. without signature

 

Screen Shot with Signature File

 

 

 

 

 

 

Screen Shot with Missing Signature after browse from document library

 

Please have a look and share your views or suggestion, if you faced such issue with SharePoint Online.

  • What happens if you try to open the file in the browser without opening from SPO? It could be a problem of the Office 365 File Viewer
    • Manoj Mittal's avatar
      Manoj Mittal
      Copper Contributor

      Juan Carlos

       

      Yup, If i download and browse the file using browser or open with PDF, Digital Signature Persists. But unfortunately it doesn't appear when file browse using SPO document Library.

  • Fred Y's avatar
    Fred Y
    Iron Contributor

    I've experienced a similar issues with a different digital signature when viewing via browser. 

     

    The only way for me to check an e-signature is to download the file locally and open from the client app since it will need to verify the attached digital certificate. It is understandable that this can be a potential security issue. 

     

    Fred

     

  • jhersko's avatar
    jhersko
    Copper Contributor

    Manoj Mittal Are you actually opening the file in the browser?  SPO opens PDFs in a view mode.  Click the drop down arrow next to Open and select Open in Browser.  After selecting Open in Browser the digital signature should appear.

     

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