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AlyssaAshleyTsang's avatar
AlyssaAshleyTsang
Copper Contributor
Sep 11, 2025

Difficulty loading Teams Channels folders in SharePoint

During the last week, I've had users struggle to access Teams channel folders from SharePoint for web. They can navigate into the Document library, but when they click on the Teams channel folder, it hangs and fails to load. Currently, they are using a workaround to access the Teams channel directly and click 'open in SharePoint.' I've also had issues with the files tab in the same Teams channels loading. I get an error message that the page could not be loaded.

2 Replies

  • If you don't mind me asking, are your channels new channels or existing channels? So far, it seems that the issue is mainly in newly created channels.

  • KeithLambert's avatar
    KeithLambert
    Copper Contributor

    I have the same issue. Logged a support request with Microsoft but as yet unresolved. 

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