Forum Discussion
Comment @Mentions not resolving for users in groups - SharePoint Online Docs and Outlook
Has anyone else seen this behavior? If you @mention someone in a comment, the error says "Some users you mentioned may not have access to this document". When you check the person's access, they do have access via a M365 group added to the SP members group. If you add the user account directly to the SharePoint members group, the error goes away.
I've been seeing a similar message in Outlook for over a month now - also erroneously saying the user "may not have access". Thoughts? Ideas?
We have a ticket out to Microsoft but they have been no help as they are treating it as an individual issue even though it is company wide.
Thank you!!
- Same issue. I will log a call with MSFT today. Seems to be a few issues when a user is in a group.
- Can add comments
- Sharing. a link with a user that has "People with existing access" - outlook says they don't have access to the file if using Outlook web.
- Sharing directly from SharePoint "People with existing access" - the Share button is disabled even though the user has access via group - Yes we have exactly this issue. I logged a call with Microsoft about the file sharing link and they basically said it is by design (when I know it isn't because it doesn't work). Know we have this comments issue. BTW, comments work in Office Web but not Office Desktop when a user is in a group.
- Hi Pam, I am glad that you brought this up because my company is also having this same issue. When paste a link to a file that lives in a folder on SharePoint, Outlook and Teams displays a warning that the users may not have access even when they do.
