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cseb96's avatar
cseb96
Copper Contributor
Nov 04, 2024

Best way to share with External Users?

Hey all, just after the best way to share files with External users in SharePoint. Our users are increasingly having issues with external users not being able to access our files.

 

Sometimes its user issue like sending a sharing link only for employees with external users. Sometimes its external users tenant conflicting with ours. However, we've been having issues with many external users having dropped access or no access at all even though they were added to permissions.

 

We haven't changed any setting in our tenant, and this was a lot smoother couple of months ago. Whats the process in your tenant for external sharing? It would be helpful if you could give me a step by step on how you do it at your org.

 

Right now, this is us:

 

  • User fille out a form with necessary info.
  • Security looks at the domain and make sure it's safe.
  • We whitelist the domain if it's not already and if full name is specified, we add the guest through Azure and add the person to SharePoint permissions. If full name not specified, go to the SharePoint link and add the user straight to the folder permissions.

 

Thanks in advance all

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  • rameshsubedi11153's avatar
    rameshsubedi11153
    Copper Contributor
    Jan 28, 2025

    Hi There, 

    If you are sharing a file with external people, then click on file, click manage access, click on grant access (user icon), and type the full address, and the external people will have access to it. 

    If you or an external party are having any errors, then I would recommend following this article and going through every step and making sure all settings are done as in the article. This way, it will resolve your issue. 

    The link is Collaborate with guests in a team (IT Admins) | Microsoft Learn

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