Forum Discussion
Access Denied - Sharing Folders
I've recently shared and it was successfully. Try the below procedure and let me know your feedback.
1. Add the external user email domain into your SharePoint Online environment.
2. Share the folder with external user(s) work accounts. If you miss step 1, then you may see 'Your organization does not allow sharing with outside' kind of error.
3. SharePoint will send an automatic email to the external user (no-reply@sharepointonline.com). Ask user to accept this invitation and create a Microsoft account if user don't have one (the username should be same as the email address to which user received this invitation). Before clicking the link in the invitation, user need to logout of all other active accounts (including gmail) on browser.
4. After step 3, the user will have access to the documents in the folder.
5. If user still have issues after creating the MS account, then you can share the URL of the folder directly thru email. Ext. user then needs to sign-in using MS account credentials to access files.
Hi
Thanks for all the replies. I have also spoken to MS and they say its because the library's list has exceed 5000 items, its actually at 6500. I haven't tested this theory either? It doesn't work in incognito mode. I have tried exactly the same sharing on another library and sharing works fine. I'll work through the suggestions and I'll let you all know how I get on.
Alistair
- Odd. Fairly sure I’ve shared from a library with more than 5000. Does that one folder have over 5000 or the whole library? Now you got me worried about a group of mine using sharing in a large library. I’ll test when I get in the office ;).
Hi
We looked at the Allitems.aspx list which was showing over 5000 items. I have attached a screen shot of the error. I haven't had a chance yet to reduce the number of files below 5000 and see what happens
Alistair
Hi
I wasn't convinced by the answer. Its seems to be something on the page i.e. the last thing to load on the page. I'll continue testing and update this thread with what I find.
Alistair
