Forum Discussion
Useless automated messages and an unsolved problem
Community ManagerWhat has support responded back to you with about the documents you have shared with them?
Unfortunately, there is no one for you to speak to, there aren't call centers for this. You have to work with support to get verified if your account is stuck. I'm sorry I don't have a better answer for you, I'm being direct here, so everyone understands there is not another way to do it other than log a support ticket and do what they say to get verified.
What do we do? I am also in the same boat. I am starting a small MSP and the partnership is a necessary step for my company to provide licensing to clients. I have provided all documents necessary and even opened a ticket attaching the same documents + anything else I can think of to prove I really am who I say I am. ICANN WHOIS info matches, I renewed my domain early to have an invoice within the requested time period to prove ownership. I even provided a verified ID through authenticator that matches the address listed on my LLC documents from my state proving my corporations good standing listing me with matching information as a member. This alone checks all the boxes, yet it will not verify.