Forum Discussion
Useless automated messages and an unsolved problem
Community ManagerWhat has support responded back to you with about the documents you have shared with them?
Unfortunately, there is no one for you to speak to, there aren't call centers for this. You have to work with support to get verified if your account is stuck. I'm sorry I don't have a better answer for you, I'm being direct here, so everyone understands there is not another way to do it other than log a support ticket and do what they say to get verified.
What do you guys not understand??? My account shows every single thing is verified. And my account is blocked. You can open ticket after ticket after ticket and they either send you some nonsense copy and pasted response that tells you absolutely nothing or they just close the ticket. How the hell can you work with support when they are the freaking problem??? I have been fighting with this since god **bleep** September. This has to be a god **bleep** joke that you guys think its ok to literally shut down a business that's selling your god **bleep** products. And then dont even work with them to resolve whatever god **bleep** issue exists. I have lost multiple high value customers because of this .