Forum Discussion

Belvit's avatar
Belvit
Copper Contributor
Sep 15, 2026

URGENT: Escalation for Case #2609110040001581 - MAICPP Vetting Stuck

Hi JillArmourMicrosoft and Partner Compliance Team,

 

I am requesting assistance to escalate an open Partner Center verification ticket stuck in the manual vetting queue.

 

Company Name: Belvit

 

Primary Domain: http://belvit.space/

 

Support Case ID: #2609110040001581

 

Status: Open (Pending Vetting Operations Manual Review)

 

Issue Summary:

Our legal profile verification stalled due to a UI loading error on the Verification Summary page. I replied directly to open ticket #2609110040001581 with our official domain WHOIS documentation (Domains - Vercel 22.pdf) and purchase invoice attached for manual inspection.

 

Could the compliance team please check the attachments on case #2609110040001581 and help finalize our profile authorization?

 

Thank you!

verification

2 Replies

  • OpenDocBot's avatar
    OpenDocBot
    Copper Contributor
    Sep 17, 2026

    Unfortunately the same is happening in our case. Support case #2608270040005012 . No reply for a week. We have been trying to get our account verified for almost a month now. We are stuck in the Business Verification step. We provided all the documentation requested and made sure all the information perfectly matched the Legal Info configured, but it's still rejected without a visible reason. I'm more than happy to share all the required documentation, but this process honestly feels like trying to talk to a wall. Any help is appreciated. 

     

    Regarding the discussion main issue: our experience with the domain verification is that adding your domain to your Entra ID verified domains may help (Azure -> Entra ID -> Manage -> Custom Domain Names -> Add custom domain). You will be asked to add a TXT entry to the DNS registry of your domain, do it and make sure your domain is marked as verified. Our impression is this speeds up the process. Hope it helps.