Forum Discussion
URGENT: Escalation for Case #2609110040001581 - MAICPP Vetting Stuck
Unfortunately the same is happening in our case. Support case #2608270040005012 . No reply for a week. We have been trying to get our account verified for almost a month now. We are stuck in the Business Verification step. We provided all the documentation requested and made sure all the information perfectly matched the Legal Info configured, but it's still rejected without a visible reason. I'm more than happy to share all the required documentation, but this process honestly feels like trying to talk to a wall. Any help is appreciated.
Regarding the discussion main issue: our experience with the domain verification is that adding your domain to your Entra ID verified domains may help (Azure -> Entra ID -> Manage -> Custom Domain Names -> Add custom domain). You will be asked to add a TXT entry to the DNS registry of your domain, do it and make sure your domain is marked as verified. Our impression is this speeds up the process. Hope it helps.