Unable to Verify Employment

Hey,

I've tried submitting for a new Microsoft Partner, and I'm running into some issues.

Under the Verification Status it would get stuck on "Employment Verification" saying "Pending Partner Action"

The banner would say to submit documents but there is no where to submit documents. I read that it will check the DNS of the domain as well as scan the webpage. So i made sure that both the website + DNS records all use the exact same spelling and punctuation as the company name in the Microsoft portal, The email used is on the same domain. Everything should match perfectly.

After updating it all and confirming that every field is the exact same. I now have a banner saying "Based on the infomation you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification"


I created a support ticket to try and get this resolved, Yet it seems to just be sitting in a "Open" state with no replies and my distributor says they are not able to help me / Sell me Microsoft products until this is complete. 

I've uploaded all the incorporation documents + the domain ownership letter to the support ticket as there is no where else to put it I can also get a letter from my distributor if that would help, but is there any other way to get the verification to complete. One of my clients needs a RDS license asap as his expired.. And I'm quite stuck here in limbo unable to purchase more licenses.

Thanks