Forum Discussion
MS AI Cloud Partner enrollment: This program registration has been deactivated for your account.
Hello Microsoft Tech Community
I have reviewed the Microsoft Learn documentation and attempted to proceed with the Microsoft AI Cloud Partner Program enrollment using my organizational account.
The user is a Global Administrator of our Microsoft Entra ID tenant. However, I am currently unable to complete the Partner Program enrollment.
When accessing the Partner Center/AI Cloud Partner Program enrollment, we receive the message:
“This program registration has been deactivated for your account.”
Additionally, when accessing the Microsoft Partner Center support page, the system indicates that it cannot find our login as a Microsoft partner and asks us to join the Microsoft Partner Network.
Therefore, I am unable to proceed to the point where I can complete the enrollment or provide the requested Legal Information and Verification Summary screenshots.
Could you please review the status of our organization/account and advise why the Partner Program registration is showing as deactivated?
We would appreciate your assistance in either:
Reactivating/enabling the enrollment for our existing organizational account, or
Advising us on the correct procedure to initiate a new Microsoft AI Cloud Partner Program enrollment.
Regards
Imran Shaikh
1 Reply
- JillArmourMicrosoft
Community Manager
itsupportvnvcs I'm sorry, this is a forum not a support portal. You must submit a support ticket to move forward. That team is not connected to this forum and I don't have access to them or their systems. Please submit the ticket, good luck!!
How to log a Microsoft support ticket without a partner account | Microsoft Community Hub