Forum Discussion
Microsoft Partner Center Account Verification Issues - Steps Unresponsive
UPDATE:
I've had a look into this more properly, there seems to be a type-error that is occurring, I've run this from a clean browser and session and basically there is a bug (likely due to a missing field on my profile), this would explain why many users are having this exact same issue. I've placed a HAR file and full video into my support ticket, but this explains why the page does not load.
See screenshot, I suspect others here are facing the same issue.
Note I can't seem to get this past the L1 support who close the ticket off without reviewing video (provided in ticket - not here due to business info), screenshots or message.
The worst part about this is that I can't renew my action pack and now my email is being held hostage since I no longer have a license. I have emailed and created tickets multiple times and all I ever get is canned responses about verification failing and get sent to the MS documentation site. I've been a partner for over 15 years with no change of address and now I'm being dumped for unknown reason and can't talk to a real person. Fix it button no longer works as I've "used up all my tries" and from what I gather MS basically flies the middle finger at you after that. I need a phone number that will get me a real person but it's like Microsoft has hidden themselves on the internet and you can't even do a search that doesn't dump you were they want you.
RDuckwall3, did you manage to get the resolved, I'm facing same issue with no headway! It's very very frustrating