MAICPP Partner roaster synchronization Issue - Technofocus Levelup Campaign Eligibility

Hello Community Team and Moderators,

I am posting to seek guidance and visibility regarding an active Partner Operations support request (Case #2610290050004098) regarding campaign roster synchronization for our organization, Belvit Hub (Partner ID: 7157172).

Context & Status:

Partner Status: Belvit Hub’s Microsoft AI Cloud Partner Program (MAICPP) enrollment is active, and legal entity vetting was authorized on September 24, 2026.

Issue: 500+ candidates from our organization participating in the Technofocus LevelUp / Certification Week campaign are receiving an "Ineligible Domain" block when attempting to register for exam vouchers. Vendor Feedback: Technofocus (LevelUp) support confirmed in writing that their portal cannot manually override domain eligibility and that they are waiting for an updated partner eligibility roster refresh from Microsoft Skilling Operations.

Partner Support engineer Hesham Ali has initiated an internal consultation to route this to the relevant internal team. We are posting here to ask if community moderators can assist in ensuring this roster update reaches the Skilling Operations team so our candidates can access their exam vouchers.

Thank you for your assistance.

Reference Details:

Partner Name: Belvit Hub

Partner ID (MPN): 7157172

Support Ticket: #2610290050004098