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ccodreanu's avatar
ccodreanu
Brass Contributor
Sep 06, 2024
Solved

Issues with Account Verification and Revoked Partner Status

Hello everyone, Since July 30th, I have been struggling to resolve an issue with account verification in Microsoft Partner Center and to restore my partner status. Here's a summary of the problem: ...
Microsoft Partner Center
partner center
Partner Verification
verification
  • ccodreanu's avatar
    ccodreanu
    Sep 11, 2024
    Hi everyone,

    I wanted to update you all that my developer status has finally been restored. I'm not entirely sure what specifically fixed the issue, but here’s what I did before the status was restored:

    I rechecked and updated the contact email in the Whois information (it now belongs to the domain name of my tenant).
    I updated the Publisher Name in the "Legal Information" tab on the Microsoft Partner Center, changing it from the project name to the official legal name of my company.
    I’m not sure if these actions directly contributed to the resolution, but I hope this advice might help some of you who are still facing the same verification issues. Best of luck with finalizing your domain verification procedures, and I hope you can get it sorted soon!

    Feel free to reach out if you need any further details.

    Best regards,
    Chiril Codreanu
KyleProjIQ's avatar
KyleProjIQ
Copper Contributor
Jan 20, 2026

Hi, I’m experiencing the same issue and wanted to add another data point.

I’m trying to enroll my company into the Microsoft AI Cloud Partner Program, but enrollment is blocked at the trust verification stage before Partner Center is created.

I receive the following error:

“Microsoft runs on trust. We engage in a rigorous set of evaluation and certification processes; as a result your request was blocked.”

In my case, the block occurs before a Partner Center workspace is created, which means:

I’m forced into the AI assistant in the Help Centre

I’m asked to select a workspace

No workspace exists, so I can’t log a support ticket

I’ve been given the following details from the error page:

Reference number: 715-123160

Transaction ID: 22f3d263-938e-4a4b-93dc-af3cf4b9dcb4

Correlation ID: 2a6d418e-301a-40f5-a1f8-f85a7d302d3d

This appears to be a pre-enrollment trust / identity verification deadlock, where a workspace needs to be manually created or the trust block reviewed by the Partner onboarding team.

If a Microsoft moderator or engineer is monitoring this thread, I’d appreciate guidance on how to escalate this internally or what the correct path is to have a workspace created so Partner Center support can be accessed.

Thanks in advance.

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