Forum Discussion

GauravC2240's avatar
GauravC2240
Copper Contributor
Sep 25, 2024

Issue for renew action pack

Very erratic experience we had. We have raised ticket with MS. Multiple times verification status rejected and last 2 days before all verification completed, we are chasing . We shared details over email with support consultant no response from Microsoft. 

Below is tracking ID 

TrackingID#2409160010002325

Please MS I request to do verification at earliest or extend period renew. We are wanting to renew but due to this verification process but unable to proceed.  Very disappointed with services and assistance.

compliance
Support
verification
  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    Sep 25, 2024

    GauravC2240 this is something only support can help you with unfortunately. Please stay the course and follow what they suggest to pass verification. I know the process is a bit broken and I'm sorry you and so many others are having such poor experiences with it. 


    Hang in there!