Forum Discussion
[INSERT WHAT FIELDS ARE MISMATCHED] in Business verification
I am in your exact situation (ok - from the US, not China). I submitted all of the documentation that matched exactly what they were asking from during the sign up process. I got the generic - this doesn't satisfy the request 3 times and requested a reason for failure (with the documentation attached).
I'm already talking to my ISV support manager - he even stated it was a different group and that they had this problem before. I created a ticket, someone got back to me and I resubmitted all my documentation again. 3 weeks later (today) I get another email from the exact same person I emailed 3 weeks ago complaining that I 'm not being told what wrong with the documentation.
You guessed it - generic response of your documentation doesn't have the correct information. I'm now at about a month and a half dealing with this. Sounds like all they are doing is verifying the domain, but their is some issue that I have no idea about.