Identity Verification Rejected Twice – No Fix Now Button - ISV Success

I am the founder and sole owner of Scopo Health Agency LLC, enrolling in ISV Success / Microsoft AI Cloud Partner Program. My identity verification has been rejected twice with no "Fix Now" button and the banner states "no appeals available, application closed."

• Company: Scopo Health Agency LLC
• The name in my Microsoft tenant matches my government ID exactly
• Azure credits from Founders Hub expire May 12th - urgent

The portal is partially broken — support ticket workspace dropdown shows "No results found." I cannot escalate through normal channels.

I am requesting escalation to the Partner Onboarding / Trust Review team for manual identity review. Has anyone resolved an identity verification rejection without a Fix Now button? Any ISV Engagement Manager contacts appreciated.