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doug_assetgoose's avatar
doug_assetgoose
Copper Contributor
Oct 04, 2026

Identity verification closed after a corrected name typo, and no route to support

Our Partner Center identity verification failed and was closed ("no further action will be taken"). The cause was a typo in the primary contact name, which has since been corrected to match the ID exactly. In Help + support the assistant doesn't offer a support request, so we can't ask for the existing verification to be reopened.

Could a moderator help reopen verification on the existing account, or point us to the right channel? Happy to share account details privately.

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