Forum Discussion

FredericLEGUEN's avatar
FredericLEGUEN
Copper Contributor
Aug 17, 2026

Enrollment blocked by trust evaluation (Ref 715-123160) — cannot open a support ticket, no workspace

I am trying to enroll in the Microsoft 365 and Copilot program to publish a Word add-in on AppSource. The enrollment is blocked with the "Microsoft runs on trust" message. It happened twice, on 7 Au...
compliance
support
verification
FredericLEGUEN's avatar
FredericLEGUEN
Copper Contributor
Aug 28, 2026

Thanks a lot Jil,

I have created this support ID 2608280010003251

Unfortunately, I didn't select the correct Issue Type. It's not Password recover but I didn't find where to select the issue type in the form. Anyway, the explanations will give you the details of the problem.

Regards

JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Aug 31, 2026

I am not part of support;😁 I have no access to their platforms or teams as they run independently from this site. 

 

This is the Partner community where partners can find information and connect to other partners. It's not intended as a support portal, but I am trying to direct you to the best place to get help! Good luck!