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JDS1
Occasional Reader
Jul 07, 2026

Enrollment blocked by "Runs on Trust" cannot open ticket,please escalate to Partner Trust & Safety

Hi — my MAICPP enrollment was blocked at the trust-verification stage: "Microsoft runs on trust… your request was blocked," reference number 715-123160 (transaction ID displayed as "undefined"). Because it blocked before a workspace was created, I cannot open a support ticket — the Contact Support flow has no submit option. I am the Global Admin of the tenant. Could you please escalate to the Partner Trust & Safety team to review my verification and advise next steps?

  • Legal entity: J.D.'S OTZ ACADEMY LLC
  • Tenant ID: 5a9b9120-d943-40ca-b803-e7dcdc07e734
  • Sign-in: mailto:email address removed for privacy reasons
  • D-U-N-S: 11-930-3322 · business name/address/EIN entered and matching IRS/registry records
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