Business verification stuck for over 2 months and I can't create a support request

Hi everyone,

I'm hoping someone from the Microsoft Partner Compliance team can help because I've run out of options.

My business verification has been stuck for over two months. I resubmitted the required documents, and Partner Center says reviews usually take about 5 days, but nothing has changed since then. The status still shows as rejected, and I haven't received any emails asking for additional information or documents.

The bigger issue is that I can't even contact support.

I'm the Global Admin for our Partner Center account, but under Help + Support I only see Service Health. There's no option to create a support request.

I also tried using the public Partner Center support page. After selecting Business Verification, it tells me to sign in to Partner Center to continue, but it just sends me back to the same page where there's still no way to open a ticket. It feels like I'm stuck in a loop.

At this point I'm not sure if my verification request is stuck or if something is wrong with my account.

Has anyone experienced this before, or could someone from the Microsoft team please take a look? I'm happy to provide my Publisher ID and any other details through a private message if needed.

Thanks in advance!