Blocked enrolment, Trust Code 715-123160, requesting manual review

Hi moderators,

Our Partner Center enrolment is blocked by the automated trust evaluation system, and we cannot open a support ticket because the workspace dropdown is empty (the known issue for blocked enrolments). Requesting escalation to the Vetting and Enrollment / Trust & Safety team for manual review and to clear the block.

We are a legitimate, newly registered Australian business and all details match our official government records.

Entity

- Legal entity: Deca IT Pty Ltd

- ACN: 698 030 465

- ABN: 46 698 030 465 (active from 13 May 2026, verifiable on ABN Lookup)

- Registered address: 532 City Road, South Melbourne VIC 3205, Australia

- Tenant: decait.onmicrosoft.com

- Partner ID / MPN ID: Unknown due to error

Error details from the blocked screen

- Reference number: 715-123160

- Transaction ID: c2c23a10-9d90-44a7-afa4-36ec6ef5b846

- Correlation ID: 07bac0f0-050b-4bdd-8918-71e62b4746fb

Symptom

Account settings > Legal info is completely empty (no profile tabs), so no legal business profile was ever saved. Enrolment appears to have been blocked before the profile could be created. Attempting to proceed returns the trust error above.

Verification already completed

- Domain decait.com.au is registered in the company's name

- Public website is live at https://decait.com.au with full legal footer (entity name, ACN, ABN, registered address), plus Privacy and Terms pages

- ABN Lookup confirms entity name DECA IT PTY LTD at the address above

I am the account owner and Global Admin of the tenant. I can provide the account owner email, identity documentation (ASIC Certificate of Registration, ABN record, proof of domain ownership), and complete identity verification privately. Please let me know the best private channel, or DM me here.

Thank you for your help.