AI Cloud Partner Program enrolled but vetting record missing ("Program Not Found")

Our company, Dill Technologies, Inc., is enrolled in the Microsoft AI Cloud Partner Program. The enrollment page shows the program under "Active In," and the agreement was accepted on 10/3/2026.

However, our Verification status has stayed at "None" since enrollment, and the Verification Summary page returns "Program Not Found – Failed to load vetting details." Verification never started, and there's no self-service way to begin it.

Support ticket 2610050010001898 hasn't resolved it. Support told us to complete enrollment, which is already complete, and attachments fail to upload on the ticket.

Could a community manager please escalate this to the Vetting / Trust & Safety team to manually initiate legal entity verification? We need it to complete publisher verification for our Microsoft Entra multitenant app. I'm happy to share our Partner ID and business documents privately.