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AlexB's avatar
AlexB
Iron Contributor
Jul 08, 2023

Dynamics 365 Partner Sandbox – Operations Application

Does anyone know what is this exactly? Before we used to have Customer Engagement plan which was CRM bundle with project operations, field service and a few other things. There is zero documentation to explain what this plan is, Microsoft designation partner documentation also has zero information about it.

 

What is the case here?

 

I don't understand how difficult can it be to create documentation to explain changes. Extremely frustrating!

  • Hi AlexB 

     

    Does anyone know what is this exactly? Please see the attached product introduction file & the FAQ. Before we used to have Customer Engagement plan which was CRM bundle with project operations, field service and a few other things. There is zero documentation to explain what this plan is, Microsoft designation partner documentation also has zero information about it. I was able to find plenty of documentation on partner sandboxes. Please review the attached. 

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

  • blakecheek's avatar
    blakecheek
    Iron Contributor

    AlexB 

     

    Are you talking about the one available here?
    [ISV] Request License (dynamics.com)

     

    Operations sandboxes are relevant to Finance & Operations and are discussed in the D365 Licensing Guide:

    "Operations sandbox add-ons
    These nonproduction sandbox add-on environments may be configured for testing and training. Users licensed for Finance, Supply Chain Management, Commerce, and Project Operations can access associated licensed nonproduction environments. Note: For Tiers 4 and Tier 5, Finance, Commerce, Supply Chain Management and Project Operations accrue an additional 128 MB of Operations database and file capacity for each full user license."

    In short, not relevant to CE/CRM.



    • AlexB's avatar
      AlexB
      Iron Contributor
      I'm not sure but I think it doesn't apply to me as I'm under the partner designation program, not ISV. I've started a ticket with partner center support as well to try to clarify this. I guess it will be the same products as you mentioned, but I would like to clarify with them as it is a bit vague at the moment.
    • blakecheek's avatar
      blakecheek
      Iron Contributor

      Manish_Khemka 

       

      If you follow the link and do the research then even that may or may not be effective.  You see, the Operations sandboxes allotted there have a prerequisite of already having a D365 Operations Application Partner Sandbox.  That is to say, if you don't already have SCM deployed, then these won't meet the prerequisites.

       

      What resources you leverage will very much depend on where you're at in your learning journey.

      • AndreasDutz's avatar
        AndreasDutz
        Copper Contributor
        we have a partner sandbox running for Operations, there were no prerequ of already having another F&O sandbox;
  • Hi AlexB 

     

    Does anyone know what is this exactly? Please see the attached product introduction file & the FAQ. Before we used to have Customer Engagement plan which was CRM bundle with project operations, field service and a few other things. There is zero documentation to explain what this plan is, Microsoft designation partner documentation also has zero information about it. I was able to find plenty of documentation on partner sandboxes. Please review the attached. 

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

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