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AlexB's avatar
AlexB
Iron Contributor
Jul 08, 2023

Dynamics 365 Partner Sandbox – Operations Application

Does anyone know what is this exactly? Before we used to have Customer Engagement plan which was CRM bundle with project operations, field service and a few other things. There is zero documentation ...
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  • LicensingConcierge1's avatar
    LicensingConcierge1
    Sep 11, 2023

    Hi AlexB 

     

    Dynamics 365 Partner Sandbox – Operations Application

    Does anyone know what is this exactly? Please see the attached product introduction file & the FAQ. Before we used to have Customer Engagement plan which was CRM bundle with project operations, field service and a few other things. There is zero documentation to explain what this plan is, Microsoft designation partner documentation also has zero information about it. I was able to find plenty of documentation on partner sandboxes. Please review the attached. 

     

     

     

    If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


    Regards,

    Microsoft CSP Licensing Concierge

blakecheek's avatar
blakecheek
Iron Contributor

AlexB 

 

Are you talking about the one available here?
[ISV] Request License (dynamics.com)

 

Operations sandboxes are relevant to Finance & Operations and are discussed in the D365 Licensing Guide:

"Operations sandbox add-ons
These nonproduction sandbox add-on environments may be configured for testing and training. Users licensed for Finance, Supply Chain Management, Commerce, and Project Operations can access associated licensed nonproduction environments. Note: For Tiers 4 and Tier 5, Finance, Commerce, Supply Chain Management and Project Operations accrue an additional 128 MB of Operations database and file capacity for each full user license."

In short, not relevant to CE/CRM.



AlexB's avatar
AlexB
Iron Contributor
Jul 10, 2023
I'm not sure but I think it doesn't apply to me as I'm under the partner designation program, not ISV. I've started a ticket with partner center support as well to try to clarify this. I guess it will be the same products as you mentioned, but I would like to clarify with them as it is a bit vague at the moment.

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