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ADumith's avatar
ADumith
Iron Contributor
Apr 04, 2023

While typing an email the email goes to the bottom of the screen as a draft

Hello everyone,


We just start our deployment Office 365 to my users but something weird made us stopped.

 

This is from ours users:

This happens a great deal, while I'm typing an email a new email will open and the one I'm currently typing goes down to the bottom of the screen below the emails I'm typing, this also happens when I scheduling a calendar event.

 

Any thought on this regards?

 

Thank you in advance, 

  • sonumonu's avatar
    sonumonu
    Copper Contributor

    Hello,ADumith 

    It seems like you're facing an issue where your emails are getting saved as drafts and moving down to the bottom of the screen while you're still typing them. This can be a frustrating experience, but fortunately, there are a few things that you can try to resolve this issue.

    Firstly, I would recommend checking your internet connection as this issue can sometimes be caused by a poor connection. Ensure that you have a stable internet connection before composing your emails or scheduling calendar events.

    Secondly, it could be possible that there is a browser extension or add-on that is interfering with your email client. Try disabling any browser extensions that you have installed and then restarting your browser.

    Lastly, if the issue persists, you may want to try clearing your browser cache and cookies. This will remove any temporary data that your browser may have stored, which could be causing the issue.

    I hope this helps. Let me know if you have any further questions or concerns.

    • 1deeful's avatar
      1deeful
      Copper Contributor
      I too have this issue of outlook doing random things when I start to reply to type in the draft. I have read that it may have to do with shortcuts. However, several not so happy people said that they turned off their shortcuts.
      Then, voila! AI gave me the generated answer: this is often due to a slow internet. Not sur why that should make your outlook jump to a totally different part of the draft or archive the info you were trying to send, but it's plausible.
      Ai to the rescue. Wait a moment before you start to type that draft so the internet and servers can catch up.

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