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PoNotheRiddler's avatar
PoNotheRiddler
Copper Contributor
Aug 10, 2024

Verification emails not being received

Hi,

My verification emails from CDkeys.com and Ubisoft are not being received to my Hotmail (now outlook) account.
nothing in Junk, ubisoft.com and cdkeys.com are whitelisted and mailbox isnt full

 

please help

  • Kobi's avatar
    Kobi
    Copper Contributor

    2025 and I still don't have access to my CDKeys account thanks to Microsoft.

    I been back and forward with CDKeys, and they claimed issue is on my side and even went as far as lying and saying I was only costumer with issue.

    When is clear by this topic, I not only one who lost access to my account for almost a year now.

  • PoNotheRiddler's avatar
    PoNotheRiddler
    Copper Contributor
    18/08/2024 further emails are not beig received password resets from Mantic Games are not showing up
  • Can you try another email account? Like Gmail or newly created Outlook account?
    If you already tried, please contact their support for more info

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