Forum Discussion
PoNotheRiddler
Aug 10, 2024Copper Contributor
Verification emails not being received
Hi,
My verification emails from CDkeys.com and Ubisoft are not being received to my Hotmail (now outlook) account.
nothing in Junk, ubisoft.com and cdkeys.com are whitelisted and mailbox isnt full
please help
- KobiCopper Contributor
2025 and I still don't have access to my CDKeys account thanks to Microsoft.
I been back and forward with CDKeys, and they claimed issue is on my side and even went as far as lying and saying I was only costumer with issue.
When is clear by this topic, I not only one who lost access to my account for almost a year now.
- PoNotheRiddlerCopper Contributor18/08/2024 further emails are not beig received password resets from Mantic Games are not showing up
- PoNotheRiddlerCopper Contributor
- Ahmed_Masoud97Steel ContributorCan you try another email account? Like Gmail or newly created Outlook account?
If you already tried, please contact their support for more info- PoNotheRiddlerCopper Contributor
Ahmed_Masoud97 yes tried that, emails come through fine on the other accounts
- MarcosS1945Copper ContributorI am having the exact same issue with my outlook email