Forum Discussion
Multi-factor Authentication breaks outlook
Just wondering if anyone has run into this issue. I have been Turning on MFA for users a group at a time all was going smooth. The next morning after turning on MFA for the last hand full of u...
Well i found in testing something is absolute being cache as to what that is i don't know. I also don't know if i want to spend anymore time on this than i have. I took 2 users turned on MFA, broke outlook and i then wiped the Windows Profile and that seemed to fix the issue for me. I don't think I should have to go to such extreme to have the end user recreate the windows and then the mail profile.
Have you checked Credentials manager in Control Panel? Are users given the option to save their password when prompted by Outlook to authenticate?