Forum Discussion
RSS Feed Folder Missing In Shared Mailbox
Hello,
I want to subscribe to few RSS feed in Outlook 365, recently I was able to add RSS feeds in my personal mailbox RSS feed folder but now I want to make sure my whole team should get alerts when there is new update released by product hence instead of asking everyone to configure RSS feed personally I thought of creating shared mailbox where all have access and thought of adding RSS feeds their for our product websites. But unfortunately I dint find RSS feeds folder under shared mailbox, also I tried to change RSS feed folder delivery location to shared mailbox data file but it doesnt allow (due to .ost extension).
Does anyone know how can I add RSS feed in shared mailbox if its really supported ? if its not supported then any official blog that has the statement declared by Microsoft ? Or is there better option to configure RSS feed in outlook so that my entire team will track alerts.
Regards,
Suraj Malusare
4 Replies
Working with RSS feeds is a client-side feature, in order to configure it for a shared mailbox, you will have to add it as additional account in Outlook first. Here are the steps: https://www.michev.info/blog/post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version
Using this method enables all features Outlook supports and will allow you to change the location for the feed items to the shared mailbox. Keep in mind the shared mailbox must remain active on at least one Outlook instance.
An alternative approach would be to create a Power Automate flow that checks the RSS feed(s) for any new items and sends/saves them to a given mailbox.
Hello Vasil,
Thank you for your prompt reply. I tried the same steps as you mentioned in the blog, shared mailbox was added but except RSS Feed folder. I dont know how this feature is not enabled, checked with our internal collaboration team as well but they seems to be not aware.
When you says shared mailbox should remain active on at least one outlook instance, does that mean it should be running seperately ? I kept it logged to shared mailbox in OWA and my personal account to desktop app.Hm, seems I misspoke. Rather, my test only worked as I had a fresh Outlook profile with just the shared mailbox added. If you already have another Exchange mailbox added to the same profile, it will default to it.
There's probably some regkey that can change the behavior, but the easier alternative might to create a new profile, start with the shared mailbox, then add any additional ones. You can change the default account/data file, seems that doesn't affect the RSS functionality.
And yes, you will need to have Outlook running in order for new articles to appear in the folder. It can be in the same profile as your main mailbox.
