Forum Discussion
RSS Feed Folder Missing In Shared Mailbox
Working with RSS feeds is a client-side feature, in order to configure it for a shared mailbox, you will have to add it as additional account in Outlook first. Here are the steps: https://www.michev.info/blog/post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version
Using this method enables all features Outlook supports and will allow you to change the location for the feed items to the shared mailbox. Keep in mind the shared mailbox must remain active on at least one Outlook instance.
An alternative approach would be to create a Power Automate flow that checks the RSS feed(s) for any new items and sends/saves them to a given mailbox.
Hello Vasil,
Thank you for your prompt reply. I tried the same steps as you mentioned in the blog, shared mailbox was added but except RSS Feed folder. I dont know how this feature is not enabled, checked with our internal collaboration team as well but they seems to be not aware.
When you says shared mailbox should remain active on at least one outlook instance, does that mean it should be running seperately ? I kept it logged to shared mailbox in OWA and my personal account to desktop app.Hm, seems I misspoke. Rather, my test only worked as I had a fresh Outlook profile with just the shared mailbox added. If you already have another Exchange mailbox added to the same profile, it will default to it.
There's probably some regkey that can change the behavior, but the easier alternative might to create a new profile, start with the shared mailbox, then add any additional ones. You can change the default account/data file, seems that doesn't affect the RSS functionality.
And yes, you will need to have Outlook running in order for new articles to appear in the folder. It can be in the same profile as your main mailbox.
I tried creating flow in Power Automate for RSS Feed and its working, atleast receving mail, notification alerts are not same like outlooks in-built RSS Feed feature but I believe I should stick with Power Automate flow. I have around 72 apps RSS feed to be configure so it means I need to create 72 different cloud flow :)
