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TGNLtd
Copper Contributor
Jun 08, 2020

Resolving duplicate sent emails in outlook on a Mac

Dear community,

 

I'm trying to resolve the 'duplicate email in sent folder' challenge on a MacBook.  I've Read the various suggestions including the guidance of:

 

On the Tools menu, select Accounts…

Choose the affected IMAP account and select the Advanced… button.

Select the Folders tab

Select the radio button Don’t store a copy of sent messages

Choose OK

 

But this isn't working as the 3 options after clicking on 'advanced' are Server, Delegates & Security (no sign of folders).  Any ideas?

 

Thank you! 

office 365
Outlook for iOS
Outlook for Mac
outlook on the web

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  • Mart9657's avatar
    Mart9657
    Copper Contributor
    Aug 27, 2024

    TGNLtd 

    Can you show a screenshot of what is in delegates.  I have three tabs also but mine are Server, Folders, and Security.  I suspect that Delegates is the selection, or where. you delegate the emails to go.  Just guessing here.  

     

    Campn

Resources

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Dear community,

 

I'm trying to resolve the 'duplicate email in sent folder' challenge on a MacBook.  I've Read the various suggestions including the guidance of:

 

On the Tools menu, select Accounts…

Choose the affected IMAP account and select the Advanced… button.

Select the Folders tab

Select the radio button Don’t store a copy of sent messages

Choose OK

 

But this isn't working as the 3 options after clicking on 'advanced' are Server, Delegates & Security (no sign of folders).  Any ideas?

 

Thank you! 

","body@stringLength":"629","rawBody":"

Dear community,

 

I'm trying to resolve the 'duplicate email in sent folder' challenge on a MacBook.  I've Read the various suggestions including the guidance of:

 

On the Tools menu, select Accounts…

Choose the affected IMAP account and select the Advanced… button.

Select the Folders tab

Select the radio button Don’t store a copy of sent messages

Choose OK

 

But this isn't working as the 3 options after clicking on 'advanced' are Server, Delegates & Security (no sign of folders).  Any ideas?

 

Thank you! 

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TGNLtd 

Can you show a screenshot of what is in delegates.  I have three tabs also but mine are Server, Folders, and Security.  I suspect that Delegates is the selection, or where. you delegate the emails to go.  Just guessing here.  

 

Campn

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