Forum Discussion
outlook No New Email notifications
hello i have windows 10 and office 2021 LTSC
when the user receive a new mail there is no envelope or notification in the right side corner
option in outlook and in windows 10 notifications are ticked i did a quick repair of office
no success .
what else i can check
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".
I hope these suggestions help you resolve your issues with Outlook.
14 Replies
- I know this is old, but in case it helps anyone else:
IT tech here. It may also be that you do not have Outlook running in the background and it is not realizing you have new emails coming in until you load up the app. Try keeping it running in the background (and try the fixes mentioned in other replies, as they will block notifications too). - In my case I had to re-enable "Cached Exchange Mode" under Outlook Account settings > Data Files > Advanced (We often disable it on Compusticks and some of our NUC's to save disk space).
It seems the new email notifications don't work without the local data file cache enabled (which is a bit crap imo).ibscotty This fixed it for us too, however we have a terminal server environment with hundreds of people connecting, turning on cached mode even for a few weeks would increase drive space by way too much. It stinks that this has to be the work around. Microsoft is all but forcing users to go with O365 in the future, why can't they actually make it work?
- problme is im not able to see what I type inside the particular cell.i can see them only after I move to another cell
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".
I hope these suggestions help you resolve your issues with Outlook.
NikolinoDE
Turning back on Cached Exchange mode worked for my user and getting the email notifications back.
But turning off Cached Exchange mode does not allow my user to use the search function in shared mailboxes.
The user seems to believe that at one point she could do BOTH and then all of a sudden now she has to choose. What changed? What is the fix for this?- These Menus don't exist in my verison
Without precise information about the Outlook version, Office version, operating system, storage medium, etc., it is impossible to suggest a solution that will exactly fit your settings.
You can only offer general solutions or guess.
Guessing is not my thing, but general suggestions for solutions could help some people
.
- No One ???
