Forum Discussion
Pete_OJ
Apr 26, 2023Brass Contributor
outlook No New Email notifications
hello i have windows 10 and office 2021 LTSC when the user receive a new mail there is no envelope or notification in the right side corner option in outlook and in windows 10 notifications are ti...
- May 11, 2023
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".
I hope these suggestions help you resolve your issues with Outlook.
ibscotty
Apr 22, 2024Copper Contributor
In my case I had to re-enable "Cached Exchange Mode" under Outlook Account settings > Data Files > Advanced (We often disable it on Compusticks and some of our NUC's to save disk space).
It seems the new email notifications don't work without the local data file cache enabled (which is a bit crap imo).
It seems the new email notifications don't work without the local data file cache enabled (which is a bit crap imo).
daviwilso
Apr 30, 2024Copper Contributor
ibscotty This fixed it for us too, however we have a terminal server environment with hundreds of people connecting, turning on cached mode even for a few weeks would increase drive space by way too much. It stinks that this has to be the work around. Microsoft is all but forcing users to go with O365 in the future, why can't they actually make it work?