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Pete_OJ's avatar
Pete_OJ
Brass Contributor
Apr 26, 2023
Solved

outlook No New Email notifications

hello i have windows 10 and office 2021 LTSC when the user receive a new mail there is no envelope or notification in the right side corner  option in outlook and in windows 10 notifications are ti...
  • NikolinoDE's avatar
    May 11, 2023

    Pete_OJ 

    If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:

    1. Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
    2. Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
    3. Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
    4. Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
    5. Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".

     

    I hope these suggestions help you resolve your issues with Outlook.

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