Forum Discussion
Pete_OJ
Apr 26, 2023Brass Contributor
outlook No New Email notifications
hello i have windows 10 and office 2021 LTSC when the user receive a new mail there is no envelope or notification in the right side corner option in outlook and in windows 10 notifications are ti...
- May 11, 2023
If you are not receiving new email notifications in Outlook, here are a few troubleshooting steps you can try:
- Check Outlook settings: Make sure that the "Show new mail desktop alert" option is turned on in Outlook. You can check this by going to File > Options > Mail > Message arrival. Make sure that the "Display a Desktop Alert" option is checked.
- Check Windows 10 notifications settings: Make sure that notifications are turned on for Outlook in the Windows 10 notifications settings. You can check this by going to Start > Settings > System > Notifications & actions. Scroll down to "Get notifications from these senders" and make sure that Outlook is turned on.
- Check Focus Assist settings: If you have Focus Assist turned on, it may be blocking notifications from appearing. You can check this by going to Start > Settings > System > Focus Assist. Make sure that "Priority Only" or "Off" is selected.
- Check third-party antivirus or firewall settings: If you have third-party antivirus or firewall software installed, it may be blocking Outlook notifications from appearing. Try temporarily disabling the software to see if that resolves the issue.
- Repair or reinstall Office: If none of the above steps help, try repairing or reinstalling Office to see if that resolves the issue. You can do this by going to Control Panel > Programs and Features, selecting Microsoft Office from the list, and choosing "Repair" or "Uninstall/Change".
I hope these suggestions help you resolve your issues with Outlook.
ya_fellow
May 24, 2024Copper Contributor
I know this is old, but in case it helps anyone else:
IT tech here. It may also be that you do not have Outlook running in the background and it is not realizing you have new emails coming in until you load up the app. Try keeping it running in the background (and try the fixes mentioned in other replies, as they will block notifications too).
IT tech here. It may also be that you do not have Outlook running in the background and it is not realizing you have new emails coming in until you load up the app. Try keeping it running in the background (and try the fixes mentioned in other replies, as they will block notifications too).