Forum Discussion
outlook groups not showing in outlook 2016
Hi
Our Outlook Groups (email and Classroom) are not available on the left hand menu of Outlook 2016. Neither do they show as a selectable option on the Outlook 2016 calendar.
Does anyone know how to display them? I've gone through all settings but can't find it.
Thanks
- Victor_Ungureanu
Microsoft
Make sure your Outlook profile is set to use cached mode.Thanks for this answer. My question is, why do you have to be in cache mode to see the group in O365?
Victor_Ungureanu wrote:
Make sure your Outlook profile is set to use cached mode.- Victor_UngureanuI'll tell you what I think, but this is just my assumption.
Such a group might have hundreds of members and it would be very resource intensive to have so many users accessing the group in online mode and having to read from the server all the contents of the group every time.
- did trick for me
We just ran into this issue as well with a few users. The Group has to be added to their Favorites in Outlook and then it will show up under their "My Calendars".
Do you have instructions for this Brad? Cheers
I apologize. I misunderstood and thought you were referring to an issue where the group calendar did not display. Your issue is larger than that.
Are you running in Exchange Hybrid mode ?
Yes we are Ian Moran. Sorry for the delayed response.
ISTR Outlook Groups will not display in Outlook 2016 if using Exchange Hybrid. All to do with the autodiscover record still pointing to an internal Exchange Server
Our problem is now that manually created "Calendar Groups" show up in Outlook 2016 as "empty" after the Mailbox Migration to O365 (currently Exchange Hybrid mode). Meaning that the Group shows, but the added calendars within that group do not show.
Funny enough the Calendar Groups DO show up in OWA including all the added calendars, so they must have been migrated successfully, just when creating a new Outlook Profile for the migrated users, only the Calendar Groups show up, but not the actual added calendars within that group, they only show in OWA. Any ideas?
I have been investigating the same issue, since i can not see any reply since august i thought i share what solved it for me.
First you have to use cached mode not online, i am guessing it has to do something with what Victor Ungureanu said about several hundreds of users in a group.
ANYHOW.. i did switch to cached mode.. still no groups.. UNTIL you switch to folder view instead of inbox.
it does not state anywhere that you have to do that.. so it might be an easy miss.
//J
