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Llywelyn Morgan's avatar
Llywelyn Morgan
Iron Contributor
Oct 10, 2016

outlook groups not showing in outlook 2016

Hi   Our Outlook Groups (email and Classroom) are not available on the left hand menu of Outlook 2016. Neither do they show as a selectable option on the Outlook 2016 calendar.   Does anyone know...
Ian Moran's avatar
Ian Moran
Iron Contributor
Dec 09, 2016

Are you running in Exchange Hybrid mode ?

Llywelyn Morgan's avatar
Llywelyn Morgan
Iron Contributor
Dec 15, 2016

Yes we are Ian Moran. Sorry for the delayed response.

  • Ian Moran's avatar
    Ian Moran
    Iron Contributor
    Dec 15, 2016

    ISTR Outlook Groups will not display in Outlook 2016 if using Exchange Hybrid. All to do with the autodiscover record still pointing to an internal Exchange Server

    • Anonymous's avatar
      Anonymous
      Jan 31, 2017

      I have this problem as well, and hybrid environment, is there a way to redirect autodiscover?

      • Victor_Ungureanu's avatar
        Victor_Ungureanu
        Icon for Microsoft rankMicrosoft
        Feb 01, 2017
        What problem? Modern groups not showing up in Outlook?

        If this is the issue you're having, then it has nothing to do with autodiscover. Outlook makes an EWS call to the server to see which groups are available for a specific user, so if that specific user can connect to his mailbox, this means that autodiscover was successful for him and this is enough. No autodiscover is performed by Outlook on the address of the group.

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