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Llywelyn Morgan's avatar
Llywelyn Morgan
Iron Contributor
Oct 10, 2016

outlook groups not showing in outlook 2016

Hi   Our Outlook Groups (email and Classroom) are not available on the left hand menu of Outlook 2016. Neither do they show as a selectable option on the Outlook 2016 calendar.   Does anyone know...
Victor_Ungureanu's avatar
Victor_Ungureanu
Icon for Microsoft rankMicrosoft
Oct 10, 2016
Make sure your Outlook profile is set to use cached mode.
  • Marcus Merchant's avatar
    Marcus Merchant
    Copper Contributor
    Oct 04, 2017
    did trick for me
  • GRoetman's avatar
    GRoetman
    Copper Contributor
    Jan 30, 2017

    Thanks for this answer. My question is, why do you have to be in cache mode to see the group in O365?

    Victor_Ungureanu wrote:
    Make sure your Outlook profile is set to use cached mode.

     

    • Victor_Ungureanu's avatar
      Victor_Ungureanu
      Icon for Microsoft rankMicrosoft
      Jan 30, 2017
      I'll tell you what I think, but this is just my assumption.

      Such a group might have hundreds of members and it would be very resource intensive to have so many users accessing the group in online mode and having to read from the server all the contents of the group every time.

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