Outlook deleting forwarded email

Hi Paul_Kim4357,

here are some possible solutions to consider:

1. Verify if the Ignore feature is activated:
   The Ignore feature in Outlook might be causing this behavior, as it can move messages to the Deleted folder. To check if it's on, go to the Deleted folder, locate the message, and click 'Ignore' in the Delete section on the Home tab. If prompted, click 'Stop Ignoring Conversation'.

   

    

2. Review Outlook rules:
   Outlook rules can also automatically move certain emails to the Deleted folder. To inspect your rules, right-click any message in your Inbox, choose 'Rules,' and click 'Create Rules.' Ensure that none of your rules have 'Move the item to a folder' checked, as this could be causing the problem.