Forum Discussion
outlook contacts continuously restore themselves
Your post made me laugh. (I laughed at your creative writing and not your situation.)
If you are in New Outlook, can you look in the Deleted Contact folder and empty it? I tested both the MS 365 paid subscription and Outlook.com (free account) and did not have any issues. But I only deleted 1 to 2 contacts.
I am going to reach out to a couple of MS people. This sounds like a bug. I would have taken the same approach as you. In the meantime, can you tell me which version of Outlook you are using? Are you an Outlook.com user (free version) or a Microsoft 365 paid subscriber?
Stay tuned.
Your post made me laugh. (I laughed at your creative writing and not your situation.)
If you are in New Outlook, can you look in the Deleted Contact folder and empty it? I tested both the MS 365 paid subscription and Outlook.com (free account) and did not have any issues. But I only deleted 1 to 2 contacts.
I am going to reach out to a couple of MS people. This sounds like a bug. I would have taken the same approach as you. In the meantime, can you tell me which version of Outlook you are using? Are you an Outlook.com user (free version) or a Microsoft 365 paid subscriber?
Stay tuned.
Hi and thank you so much for your time and help!
I'm using the free live.com account that I created many years ago, and although I access this account on many computers and both OWA as well as the old and then new Outlook apps in Windows, I do not use any local copy of Outlook (which I think excludes a local .ost or .pst being involved as Lisa mentioned above).
Everything that I use to access this account is clearly being affected by some corrupted backup of my contacts.
I spent over 30 minutes chatting online with a MS rep who opened a case, but then for some reason simply ended the chat and closed the case. I have absolutely no respect for Microsoft, their products or people anymore, it's completely unprofessional and just plain rude and disrespectful.